Last Updated: Jun-2026
SaPhar is committed to protecting your privacy and handling
your personal information responsibly.
This Privacy & Cookie Policy explains how we collect,
use, store, and protect personal information when you visit our website, create
an account, enrol on a course, subscribe to our communications, or otherwise
interact with our services.
This policy applies to all users of the SaPhar website and
learning platform.
References to "SaPhar", "we",
"our", or "us" refer to SaPhar Limited.
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Telephone number
- Company name
- Job title
- Billing information
- Course enrolment information
- Assessment submissions
- Support enquiries
- Marketing preferences
Information Generated Through Use of Our Platform
- Course progress
- Course completion records
- Assessment results
- Certificate records
- Login activity
- Account preferences
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Website usage information
- Cookie and tracking information
We use personal information to:
- Provide access to courses and learning materials
- Manage learner accounts
- Process payments
- Issue certificates of completion
- Maintain learner records
- Respond to enquiries and support requests
- Improve our website and learning platform
- Send service-related communications
- Send marketing communications where consent has been provided
- Comply with legal and regulatory obligations
We process personal information under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent (where required)
Where processing is based on consent, you may withdraw your consent at any time.
Where you have chosen to receive marketing communications, we may send information about:
- New courses
- Industry updates
- Events and webinars
- Promotions and special offers
- Other SaPhar services
You may unsubscribe from marketing communications at any time using the unsubscribe link contained within our emails or by contacting us directly at
info@saphar-training.com.
Payments made through the platform are processed securely by
third-party payment providers, including Stripe.
SaPhar does not store or have direct access to full payment
card information.
We encourage users to review the privacy policies of any
third-party payment providers they use.
We may share personal information with trusted third-party service providers where necessary to deliver our services. These may include:
- Learning platform providers
- Payment processors
- Website hosting providers
- Analytics providers
- Email communication providers
We do not sell personal information to third parties.
SaPhar provides training services to learners and
organisations located in multiple countries.
By using our website and services, you acknowledge that your
personal information may be processed and stored in the United Kingdom or in
other countries where our service providers operate.
Where personal information is transferred internationally,
SaPhar will take reasonable steps to ensure that appropriate safeguards are in
place to protect that information in accordance with applicable data protection
laws.
Some of our service providers may process personal
information outside the United Kingdom.
Where international transfers occur, SaPhar will take
reasonable steps to ensure appropriate safeguards are in place to protect
personal information and comply with applicable data protection requirements.
These safeguards may include contractual protections,
adequacy decisions, or other lawful transfer mechanisms recognised under
applicable data protection legislation.
We retain personal information only for as long as necessary
to fulfil the purposes for which it was collected, including legal, regulatory,
accounting, and operational requirements.
Learner records, course completion records, assessment
records, and certificate records may be retained for an appropriate period to
support verification requests, training records, customer support, and
regulatory or compliance requirements.
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request transfer of your information
- Withdraw consent where applicable
Requests relating to your personal information may be submitted using the contact details provided below.
SaPhar takes appropriate technical and organisational
measures to protect personal information against unauthorised access, loss,
misuse, alteration, or disclosure.
While we take reasonable steps to protect information, no
internet transmission or electronic storage method can be guaranteed to be
completely secure.
Our use of cookies
Our website uses cookies and similar technologies to improve user experience, analyse website performance, and support marketing activities. The categories of cookies used on our website include:
- Necessary Cookies
These cookies are essential for the operation of the website and learning platform. Without them, certain functionality may not operate correctly.
- Functional Cookies
These cookies remember user preferences and improve website functionality.
- Analytics Cookies
Analytics cookies help us understand how visitors use our website and learning platform so that we can improve performance and user experience. We currently use Google Analytics and Google Tag Manager for analytics and website performance monitoring.
- Marketing Cookies
Marketing cookies help us deliver relevant communications and measure the effectiveness of marketing activities.
Where required, cookies will only be placed on your device after obtaining your consent. You may manage your cookie preferences through our cookie consent banner or your browser settings.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content
of external websites and encourage users to review their privacy policies.
SaPhar processes personal information in accordance with
applicable data protection legislation, including the UK General Data
Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where
applicable, other relevant international privacy laws.
We may update this Privacy & Cookie Policy from time to
time.
Any updates will be published on this page and become
effective from the date of publication.
If you have any questions regarding this Privacy & Cookie Policy or wish to exercise your data protection rights, please contact:
If you are unhappy with how we handle your personal
information, we encourage you to contact us first so that we can attempt to
resolve your concerns.
If you are located in the United Kingdom, you have the right
to lodge a complaint with the Information Commissioner's Office (ICO).
Website:
https://ico.org.ukIndividuals located outside the United Kingdom may also have
rights to contact their local supervisory authority or privacy regulator where
applicable.
You can manage or withdraw your cookie consent at any time
through our cookie management tool or through your browser settings.
Please note that disabling certain categories of cookies may
affect the functionality and performance of the website.
