Terms and Conditions

Training Professionals Today For Tomorrows Decisions

Last Updated: Jun-2026

1. Introduction

These Terms and Conditions govern the use of the SaPhar website, learning platform, training courses, content, and related services.

By creating an account, purchasing a course, accessing training materials, or otherwise using the SaPhar platform, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you must not use the platform or purchase any services.

References to "SaPhar", "we", "our", or "us" refer to SaPhar Limited.

References to "you" or "your" refer to any individual, organisation, learner, or customer using the platform.

2. Eligibility

You must be at least 18 years of age to purchase courses through the platform.

If you purchase training on behalf of an organisation, you confirm that you have the authority to enter into agreements on behalf of that organisation.

3. User Accounts

To access training content, users may be required to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

You agree to provide accurate and complete information during registration and to keep your account information up to date.

SaPhar reserves the right to suspend or terminate accounts where inaccurate information has been provided or where these Terms and Conditions have been breached.

4. Course Purchases and Access

Course access is granted upon successful payment and enrolment.

Unless otherwise stated on the course page, learners will receive access to purchased courses for a period of twelve (12) months from the date of enrolment.

Course access is provided for the named learner only and may not be shared with, transferred to, or used by another individual.

Organisations purchasing courses for employees may assign unused licences to named learners. Once a learner has commenced a course, the licence may not be transferred to another individual without prior written agreement from SaPhar.

We reserve the right to amend, update, replace, or withdraw course content where necessary to maintain accuracy, regulatory relevance, or platform functionality.

5. Course Content and Learning Materials

Course materials may include videos, presentations, assessments, downloadable resources, templates, guides, and supporting documentation.

Some resources may be available for download where indicated. Downloadable materials are provided solely for the learner's personal or internal business use.

Course content is provided for educational purposes only and should not be considered legal, regulatory, medical, professional, or business advice.

Learners remain responsible for ensuring compliance with applicable laws, regulations, guidance documents, and organisational procedures.

6. Certificates and Course Completion

Certificates of completion may be issued upon successful completion of course requirements.

Some courses may require completion of knowledge assessments or other learning activities before a certificate can be awarded.

Where applicable, certificates will indicate successful completion of the course and any associated Continuing Professional Development (CPD) credits.

SaPhar reserves the right to withhold, revoke, or invalidate certificates where fraudulent activity, academic misconduct, account sharing, or misuse of the platform is identified.

7. Continuing Professional Development (CPD)

Selected courses offered through the platform may be CPD certified.

The availability of CPD credits and the number of credits awarded will be clearly stated on the relevant course page.

SaPhar reserves the right to amend, withdraw, or modify CPD accreditation arrangements where required by accrediting bodies or regulatory requirements.

8. Intellectual Property

All content available through the SaPhar platform, including but not limited to course materials, videos, presentations, assessments, text, graphics, logos, downloads, documents, and certificates, remains the intellectual property of SaPhar and/or its licensors.

No content may be copied, reproduced, distributed, sold, sublicensed, published, recorded, uploaded to third-party platforms, or otherwise exploited without prior written permission.

Access to a course does not transfer ownership of any intellectual property rights.

9. Acceptable Use

  • Users must not share account credentials with others.
  • Users must not allow another individual to complete training on their behalf.
  • Users must not copy or distribute course content without permission.
  • Users must not attempt to circumvent platform security measures.
  • Users must not use the platform for unlawful purposes.
  • Users must not upload malicious software, viruses, or harmful content.
  • Users must not interfere with the operation of the platform.
  • SaPhar reserves the right to suspend or terminate access where misuse is identified.

10. Pricing and Payments

All prices displayed on the website are shown in the applicable currency.

Any applicable taxes, duties, levies, or similar charges will be calculated and displayed during the checkout process before payment is completed.

Payment must be received in full before access to training is granted unless otherwise agreed in writing.

SaPhar reserves the right to amend pricing, promotions, discounts, and course fees at any time. Any pricing changes will not affect courses that have already been purchased and paid for.

11. Refunds and Cancellations

SaPhar aims to provide high-quality training and a positive learner experience.

Refund requests will be reviewed on a case-by-case basis and in accordance with applicable consumer protection legislation.

As access to digital training content is typically provided immediately following purchase, eligibility for refunds may be affected once course access has been granted or course content has been accessed.

Nothing in these Terms and Conditions affects any statutory rights available under applicable law.

For refund enquiries, please contact us via the contact us page.

12. Corporate Customers

Organisations purchasing training on behalf of employees are responsible for ensuring that learner information provided during enrolment is accurate.

Corporate customers must ensure that licences are only used by the assigned learner.

SaPhar reserves the right to audit licence usage where misuse is suspected.

13. Platform Availability

We make reasonable efforts to ensure that the platform remains available and operational.

However, we do not guarantee uninterrupted access and may occasionally need to perform maintenance, updates, or emergency repairs.

SaPhar shall not be liable for temporary interruptions caused by maintenance, technical issues, third-party service providers, internet outages, or events beyond our reasonable control.

14. Limitation of Liability

To the fullest extent permitted by law, SaPhar shall not be liable for any indirect, incidental, special, consequential, or economic loss arising from the use of the platform or training materials.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot be excluded under applicable law.

The total liability of SaPhar in relation to any claim arising from the use of the platform shall not exceed the amount paid by the customer for the relevant course or service.

15. Privacy and Data Protection

Your use of the platform is also governed by our Privacy and Cookie Policy.

SaPhar processes personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

16. Changes to These Terms

SaPhar reserves the right to update these Terms and Conditions from time to time.

Any updates will be published on the website and will take effect from the date of publication.

Continued use of the platform following publication of revised Terms constitutes acceptance of those changes

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

18. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.