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For course enquiries, corporate training discussions, or general information, please complete the form below and a member of the SaPhar team will respond promptly.

We aim to respond to all enquiries as quickly as possible during standard business hours.

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Frequently asked questions

What is SaPhar?

SaPhar is a training Company offering specific and targeted training in a variety of technical disciplines within the Pharmaceutical Industry.

SaPhar-Training Ltd has been in operation for nearly 25 years and has provided F2F training on specific topics; been involved in bespoke training as designed by Companies for their staff and constantly updating training in line with the changing regulations globally.

SaPhar provide practical, industry-focused training designed to help professionals develop their knowledge, strengthen compliance awareness, and build confidence in their roles.

Our courses cover a range of topics including Pharmacovigilance operations, regulatory requirements, quality and compliance, computer system validation, GAMP, artificial intelligence, automation, Medical Affairs, Audits and Inspections and industry best practices.

Whether you are starting your career, looking to expand your expertise, or training an entire team, SaPhar provides flexible learning designed by experienced industry professionals.

Who are the courses designed for?

Our courses are designed for professionals working within Pharmacovigilance, Drug Safety, Quality, Regulatory Affairs, Clinical Research and Medical professionals, and other regulated life science environments.

Whether you are new to the industry, transitioning into a new role, or an experienced professional looking to expand your knowledge, our training is designed to support learners at various stages of their career.

Most SaPhar courses are delivered as focused, bite-sized learning modules of approximately one hour, allowing learners to develop their knowledge around busy work schedules while earning Continuing Professional Development (CPD) credits.

For learners seeking more comprehensive training programmes, we also partner with the IPI Academy to provide access to longer-form specialist courses offering additional CPD opportunities.

Our training is suitable for individuals as well as organisations looking to support employee development, onboarding, compliance awareness, and ongoing professional education.

Each course page includes information on the intended audience, course duration, and available CPD credits

Are your courses CPD certified?

Yes. Many SaPhar courses are CPD certified and provide recognised Continuing Professional Development (CPD) credits upon successful completion. The number of CPD credits available is displayed on each course page.

For learners requiring more extensive CPD opportunities, we also work with IPI Academy to provide access to longer-form specialist training programmes offering additional CPD credits.

This keeps the CPD benefit highly visible rather than burying it inside the audience FAQ.

Do I need previous Pharmacovigilance experience?

No. Many of our courses are designed to be accessible to learners who are new to Pharmacovigilance, Drug Safety, and regulated life science environments.

Course descriptions clearly indicate the intended experience level, allowing you to select training that matches your current knowledge and career goals.

While some advanced courses may assume familiarity with industry terminology, regulations, or processes, any recommended prerequisites will be clearly stated on the course page before enrolment.

Whether you are entering the industry, changing roles, or expanding your existing expertise, SaPhar offers learning opportunities suitable for a range of experience levels.

Will I receive a certificate upon completion of a course?

Yes. Upon successfully completing a course, learners will receive a certificate of completion that can be retained as evidence of training and professional development.

Certificates can be used to demonstrate participation in training and support ongoing Continuing Professional Development (CPD) activities. Where applicable, CPD-certified courses will also include details of the CPD credits awarded.

For organisations, certificates can be retained as part of employee training and competency records to support internal training programmes and compliance requirements.

How long do I have access to a course?

Learners have 12 months' access from the date of enrolment to complete their course.

This provides the flexibility to learn at your own pace while fitting training around work and personal commitments. During the access period, learners can revisit course materials as required.

The access period for each course is displayed on the course page prior to purchase.

Can organisations purchase training for multiple employees?

Yes. Organisations can purchase training for multiple employees to support onboarding, professional development, compliance programmes, and continuous learning initiatives.

SaPhar provides a flexible learning environment that allows employees to complete training at their own pace while maintaining consistency across teams.

For organisations requiring training for larger groups or seeking a tailored learning solution, please contact us to discuss your requirements and available options.

Do you offer bespoke or customised training?

Yes. In addition to our standard course catalogue, SaPhar can work with organisations to develop bespoke training solutions tailored to their specific requirements.

This may include organisation-specific processes, systems, regulatory requirements, quality procedures, or specialist topics relevant to your team.

If you are looking for a customised training programme, please contact us to discuss your objectives and we will be happy to explore how we can support your organisation.

How do I know which course is right for me?

Each course page includes a detailed description outlining the course content, intended audience, learning objectives, duration, and any recommended prior knowledge.


Whether you are new to the industry or looking to develop specialist expertise, these details are designed to help you select the training that best matches your experience level and professional goals.

If you are unsure which course is most suitable, please contact us and we will be happy to provide guidance.

What is your refund policy?

We want all learners to have a positive experience with SaPhar. If you experience any issues with your purchase, please contact our team as soon as possible so that we can review the situation.

Refund requests are assessed on a case-by-case basis and in accordance with our Terms and Conditions and any applicable consumer protection legislation.

As access to digital course content is typically provided immediately following enrolment, eligibility for a refund may be affected once course materials have been accessed.

For full details, please refer to our Terms and Conditions or contact us directly.

How can I contact SaPhar for support?

If you have any questions about our courses, your account, enrolment, certificates, or corporate training options, our team is here to help.

You can contact us using the details provided on our Contact Us page, and we will respond as soon as possible.

For corporate training enquiries, bespoke learning solutions, or partnership opportunities, please include details of your requirements so we can direct your enquiry to the appropriate member of the team.

Who develops SaPhar courses?

SaPhar courses are developed by experienced industry professionals with practical expertise across Pharmacovigilance, Drug Safety, Quality, Regulatory Affairs, Compliance, Computer System Validation, Clinical, Biometrics, Auditing, Pre-Clinical and related life science disciplines.

Our goal is to provide training that combines industry knowledge with practical application, helping learners understand not only regulatory expectations but also how these requirements are applied in real-world settings.

Course content is reviewed and updated as necessary to ensure it remains relevant, accurate, and aligned with current industry practices.

Can I learn at my own pace?

Yes. All SaPhar courses are designed to provide flexible, self-paced learning, allowing you to complete training around your work and personal commitments.

Learners can progress through course content at a pace that suits them during their access period, making it easier to fit professional development into busy schedules.

Can I purchase a course on behalf of someone else?

Yes. Organisations and individuals may purchase training on behalf of colleagues, employees, or other learners.

If you require assistance with enrolling multiple learners or assigning training to employees, please contact us and we will be happy to help.

Do you offer discounts for organisations or larger teams?

We may be able to offer tailored pricing for organisations purchasing training for multiple employees.

If you are looking to train a team or implement a wider learning programme, please contact us to discuss your requirements and available options.